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¿What is Mylux?
Mylux is a private luxury concierge dedicated to curating exceptional experiences around the world. From exclusive villas and superyachts to private jet charters, helicopter transfers, VIP nightlife, fine dining, and bespoke events — we design seamless, high-end experiences tailored to your lifestyle.
¿Is Mylux free to use?
Yes, joining Mylux is completely free. You can explore destinations and discover our curated portfolio at no cost. Fees only apply when you confirm a booking, depending on the service selected. Our team ensures complete transparency before any payment is made.
¿What kind of places and experiences can I book?
With Mylux, you can access: • Private luxury villas & premium accommodation • Superyacht charters & yacht experiences • Private jet & helicopter transfers • Supercar rental & transfer • VIP nightlife & exclusive table access • Fine dining reservations • Private parties & tailor-made events
¿Can I book directly through the web?
Mylux prefers to personally assist you through direct contact with our concierge team. Every request is handled individually to ensure a fully tailored experience aligned with your preferences, expectations, and lifestyle. From the first contact to the final detail, our team designs everything around you.
¿How does Mylux choose the places?
We work only with trusted, top-tier partners and carefully vetted venues. Our team selects destinations and experiences based on: • Quality & exclusivity • Unique atmosphere and prestige • Service standards • Privacy & discretion • Client feedback
¿Why book with Mylux?
Because access matters. Mylux gives you privileged access to places and experiences that are not always publicly available. We save you time, eliminate uncertainty, and ensure everything is handled with discretion and precision.
If I book something, can I get a refund in case of cancellation?
Cancellation and refund policies depend on the specific service and provider. Some experiences offer flexible cancellation options, while others (such as private jets, yachts, or exclusive events) may have strict policies due to high demand and preparation requirements. All cancellation terms are clearly communicated before confirmation, ensuring full transparency.
